Dear Bastards at Barnes and Noble:Y'all suck. You lie, you cheat and I would criticize your non-existent customer service, but it's after 5 and they are closed.
No really, I'd really like to direct my comments to someone with some actual power, not some poorly paid flunky who has the unfortunate job of having to field all the calls from poor unfortunate people to whom you have failed to deliver. I'd cancel my order, except that that would relieve your company of its obligation to give me a $100 gift certificate and free overnight shipping.
That's right.
The only reason I refuse to cancel is that I figure it's actually going to cost you money to sell me this product.
Love,
The Bee Charmer
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